How to View Taobao Rating System and Choose a Reliable Taobao Sellers

Dropast
5 min readJul 2, 2021

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Taobao dropshipping is an easy way to start your own business. It is actually one of the most popular businesses among entrepreneurs nowadays, and Taobao dropshipping makes it even easier than ever before. In this article, we’ll talk about how you can view the Taobao rating system and choose a reliable seller with high-quality products to positively affect your dropshipping business.

In order to create a successful business on Taobao, sellers rely on their following and ratings to make sales. Therefore, it is essential for sellers to have good ratings in order for people to purchase their products. A supplier’s rating can be determined by buyers liking the way they run their business, the descriptions of products they sell, and if they are trustworthy in general.

Taobao allows its buyers to rate the sellers on every transaction they make. These ratings are done in a point-based system and come with corresponding labels such as positive or negative. While a positive and a negative rating each give 1 point to the seller’s rating respectively, a neutral rating does not give him any points. The label from these types of ratings is left up to the discretion of the buyer.

A better reputation comes from high points given out for satisfied customers and loyal transactions spanning years of history within Taobao’s platform. Here a reputation system adopted by Taobao.

Taobao’s rating system is clear and easy to understand. They use any or all of the following factors for every seller on their platform. Some follow a one to five rating scale, based on customer feedback, while others are just data.

• How well pictures and descriptions match the actual product?

• How is the service?

• Is the length of time taken to deliver the items satisfactory?

• How long has the seller been trading?

• How many people have bought from the shop?

• What percentage of clients have submitted ratings?

• What percentage of his deals have been successful (look for 90% or better)?

Overall Store Reputation

The Taobao rating system is displayed by showing symbols of heart, diamond, silver crown, and golden crown. One heart is the lowest, 5 golden crowns are the highest possible ratings to have.

“Service”, “Description” and “Logistics” Score

This rating system, in addition to the store rating, also known as DSR dynamic rating (detailed seller ratings), is designed so that after a successful Taobao transaction, buyers can score sellers on these topics:

• Product Description ( 描 述 ) [A]

• Service ( 服 务 ) [B]

• Logistics service ( 物 流 ) [C]

For each of the categories, a rating can range from 0 to 5. A 4.5 or above should be considered reliable.

The red arrow means that the Store has a higher rating than other Stores in the same niche.

The green arrow means that the Store has a less rating than other Stores in the same niche.

The equal symbol means that the Store has the same rating as other Stores in the same niche.

The Store ratings can be found on the product page on the right side or top of the page

We suggest you to read also this articles about Taobao Product Details and Reviews

Taobao Gold Medal

The gold medal icon in the top banner of the merchant profile can be a reliable indication of the reliability of the Store. This icon aggregates metrics to show recent changes in behavior and is one way to help you choose which Taobao seller is right for your dropshipping business. .

Reportedly, if a seller is accused of intellectual property infringement and found guilty, they will have their gold medal removed. Stores with an extended gold medal history will have an orange label displaying the length of time, adding to one’s trust.

In addition, the seller must meet a variety of consumer protection requirements and maintain an acceptable score on Taobao’s general rules.

How to find the best Taobao sellers

In this article you can read How to Create an Account on Taobao and Translate it from Chinese to English

However, Dropast offers a powerful sellers filtering tool that allows you to search proven best-selling sellers from Taobao.com and Tmall.com in seconds by category.

It also enables Taobao dropshippers to find the right seller fast, which means they can get their products on the market sooner, increasing revenue potential for their business!

The revolutionary way it searches through millions of sellers at once saves time and increases efficiency so you don’t have to spend hours looking up Store one at a time anymore. Give your own dropshipping business an edge with this must-have Shopify app today!

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Dropast
Dropast

Written by Dropast

Import winning products from Taobao.com or Tmall.com into your Shopify store and sell them worldwide with fast shippings.

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